Account Manager- South Bend, IN
We are seeking an Account Manager to play a pivotal role in supporting our regional accounts. As a customer-facing role, the Account Manager will identify new opportunities to drive incremental sales while building strong, consultative relationships. Success in this position requires a deep understanding of the full range of TPC Packaging Solutions products and services, and the ability to clearly articulate how they can add value to each client’s business.
Essential Functions:
Build and maintain strong client relationships advising on TPCs products and services
Oversee vendor‑managed inventory programs to maintain accurate stock levels and smooth flow cycles
Identify and drive organic growth opportunities within existing accounts
Collaborate with internal teams (Sales, Procurement, Converting) to support customer needs
Partner with the Business Development Manager to execute strategic initiatives
Prepare monthly reports on prospects, projects, and account activity for Sales leadership
Conduct quarterly business review presentations with top clients.
Support accounting with collections and resolve customer escalations promptly
Contribute to marketing initiatives and overall business growth strategy
Deliver annual partnership highlight reports to showcase customer activities
Requirements:
Proven experience in customer service or account management.
Excellent communication skills to articulate value propositions clearly and persuasively
Demonstrated ability to analyze market trends and client needs to develop strategic plans
High School Diploma or equivalent
Experience in packaging industry a plus
This is a dynamic role for someone who thrives on collaboration, problem-solving, and delivering measurable impact to customers.
- Department
- Sales
- Role
- Account Manager
- Locations
- Remote
- Remote status
- Fully Remote
About TPC Packaging Solutions
TPC Packaging Solutions is a privately held and family-owned company with a proud heritage of innovation and growth. When we were founded, our primary focus was on distributing pressure-sensitive tapes. To generate an initial account base, we mailed product cards to prospects across all 50 states. Today, we have evolved into one of the nation’s largest independent distributors of pressure-sensitive tapes, stretch film, packaging materials, and packaging equipment.